Can't login on my main account

2 posts in this topic

Hey there,
I was playing earlier and had to afk so I set up a private store selling stuff. When I came back the game client was closed and now when I try to login with my original account nothing happens. It just stays on the login screen without giving me any messages but also not logging in.
I tried logging with an alternative account and I entered without any problem.
I think I may have been automatically banned but I did not do anything wrong xD

I also tried the unlock char function on the site but nothing happened.
Hope you can check my character to see what happened (character name is Shanglao)

Thank you in advance

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